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BusinessWorld Podcast (11/1/14)

By Bill Nole

Published November 1, 2014 at 12:02 PM CDT

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This week on BusainessWorld, tackling a tough assignment: teaching customer service skills to an entire town.  Find out what's needed when natural beauty isn't enough to keep the tourists coming.   And a quick quiz will give you a sense of whether you would flunk Finance 101.