Tulsa Councilors question EMSA officials about the ambulance service’s policies regarding billing and collection practices. Some citizens complain they’ve been wrongly billed for ambulance transportation. EMSA President Steve Williamson admits there may have been a few mistakes, but he believes the policies on collection are solid.
Mayor Bartlett says he wants EMSA to devise a way of running things to become more ‘customer friendly’, and he’s requesting several changes to current policies.