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DHS Adds Foster Care Ombudsman

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DHS
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The Oklahoma Department of Human Services has created a new position to help resolve problems for foster parents. Lisa Buck, a former foster parent and a professional advocate, has been named as the foster care ombudsman.

DHS Director Ed Lake created this position within the Office of Client Advocacy to track, address and resolve complaints and grievances of foster parents in order to improve their experiences with DHS and ultimately to improve recruitment and retention of foster parents. OCA is the independent investigative and advocacy office within DHS that promotes client safety and the fair, honest and professional delivery of services provided by the agency.

Buck and her husband became foster parents eight years ago as an answer to their call of faith. They have had eight foster children in their home, adopting two of them along the way.  In addition to the children they adopted, the Bucks also have four biological daughters, and two other “sons” who have become part of the family through church mentorship.

“Having been a foster parent, I understand that it is critically important that their needs be heard and addressed,” she said.

Buck is passionate about systemic improvements for foster families. She was an original member of the 111 Project to create initiatives and awareness in the faith community.  She is also a tireless advocate for foster parent recruitment and retention, speaking all over the state to faith-based groups, support groups and conferences.

“Lisa’s personal and professional background makes her uniquely suited to serve as the foster care ombudsman. She is dedicated to improving the experience of foster parents and has the passion, wisdom and sense of purpose necessary to truly make a difference,” said Kathryn Brewer, OCA Advocate General.