"Humanizing Healthcare: Hardwire Humanity into the Future of Health"
Our guest is Summer Knight, MD, MBA, who's Managing Director in the Life Sciences & Healthcare Consulting practice at Deloitte. Long seen as a thought-leader when it comes to the digital transformation of medical care -- and more broadly, when it comes to intersection of healthcare, business, and technology -- Knight previously worked as a firefighter/paramedic-turned-physician; she was also the founder and CEO of FirecrackerHealth. She joins us to talk about her new book, "Humanizing Healthcare." As was noted of this work by Blasine Penkowski, the Chief Strategic Customer Officer at Johnson & Johnson Healthcare Systems: "Advances in all sectors of healthcare should be defined by how they improve patient health and the consumer experience. In 'Humanizing Healthcare,' Dr. Knight makes clear that advances such as AI and evermore sophisticated analytics hold the potential to create an ecosystem of care for a healthcare future thats more efficient and more patient-centered. The technology is poised to actually enhance the human touch in medicine by enabling the healthcare provider to be more connected to their patient, and not a screen."